Veloura,we respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We collect information you give us directly: name, email address, shipping address, payment details, and order history. We also collect information automatically through cookies and similar technologies, such as IP address, browser type, and browsing behavior on our site.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order status
- Send you marketing communications (only if you opt in)
- Improve our website and customer service
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal information. We share your information only with:
- Payment processors to complete your transactions
- Shipping carriers to deliver your orders
- Legal authorities when required by law
4. Data Security
We use industry-standard security measures including SSL encryption, secure payment gateways, and restricted access to your personal information. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.
5. Cookies
We use cookies to remember your preferences, analyze site traffic, and improve your shopping experience. You can disable cookies in your browser settings, but this may affect site functionality.
6. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with a new effective date. Continued use of our site after changes means you accept the updated policy.
Your trust matters to us. Thank you for choosing Veloura.